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Duraan
  • Home
  • Privacy Policy
  • Products
  • Refund Policy
  • Contact

Privacy Policy

Privacy Policy

The DURAAN.CO.UK website is owned by DURAAN LTD, which is the data controller of your personal data.

We have adopted this Privacy Policy, which explains how we process the information collected by DURAAN LTD. It also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the DURAAN LTD website.

We take great care of your personal data and are committed to guaranteeing its confidentiality and security.

Personal information we collect

When you visit the DURAAN LTD website, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the website, we collect information about the individual pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

Moreover, we may collect the personal data you choose to provide to us (including but not limited to your name, email address, phone number, and any information submitted through our contact form) to enable us to communicate with you or respond to enquiries.

Please note that we do not collect payment information, as payments are not made through our website.

Why do we process your data?

Our top priority is the security of customer data. As such, we process only minimal user data—only as much as is absolutely necessary to maintain and improve the website.

Information collected automatically is used solely to identify potential cases of abuse and gather statistical information regarding website usage. This statistical information is not aggregated in any way that would identify any particular individual user.

You can visit the website without telling us who you are or revealing any personal information that could identify you. However, if you wish to use certain website features—such as contacting us through our online form—you may be asked to provide personal data, including your name, email address, telephone number, city, or organisation.

You may choose not to provide personal data, but this may prevent you from using some features of the website. For example, you may not be able to contact us directly through the site. Users who are uncertain about what information is mandatory are welcome to contact us at baryalai@duraan.co.uk.

Your rights

If you are a UK or European resident, you have the following rights regarding your personal data:

  • The right to be informed
     
  • The right of access
     
  • The right to rectification
     
  • The right to erasure
     
  • The right to restrict processing
     
  • The right to data portability
     
  • The right to object
     
  • Rights related to automated decision-making and profiling
     

If you would like to exercise any of these rights, please contact us using the information below.

Additionally, we process your information in order to pursue our legitimate business interests and to respond to enquiries submitted through the website. Please note that your information may be transferred outside the UK or Europe, including to countries such as the United States, where data protection laws may differ.

Links to other websites

Our website may contain links to external websites not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such websites or third parties. We encourage you to review the privacy policies of any external sites you visit.

Information security

We store the information you provide in a controlled, secure environment protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect personal data under our control.

However, no data transmission over the Internet or wireless networks can be guaranteed to be completely secure.

Legal disclosure

We will disclose any information we collect, use, or receive if required or permitted by law—for example, to comply with a subpoena or similar legal process—or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you would like to understand more about this Policy or would like to exercise your rights regarding your personal data, you may contact us at:
📩 baryalai@duraan.co.uk
📞 +44 7786 158913


  


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